Feb 27 2008
Debt Collector Overachiever
I got the rudest call today. A man called up and asked for “Theresa McLellan”. Theresa used to own my phone number. I’m not Theresa. I’ve never met Theresa. I wish Theresa paid her bills on time. I get a lot of calls for Theresa from various debt collectors. For the most part, they’re very polite, and I always wish them the best of luck. Debt collecting isn’t an easy job, but it’s important. And besides, people should pay their bills.
Back on point, this man calls up and asks for Theresa. Being a gentleman, I politely reply that he, unfortunately, has the wrong number. He says, “Well then who are you?” with this snotty, irritating tone of voice. I give him my first name and assure him that no one by the name “Theresa” lives here. Then, and I find this truly shocking, he demands to know my last name. Now look, I don’t mean to act like there’s no way to find out somebody’s name, or that it’s any kind of top secret information, but that’s just rude. I mean, he called me. So, I reply, “Sir, you called me. You’ve dialed the wrong number, good luck reaching your intended party.”
As I reach to hang up I hear him speaking and pull the receiver back to my ear. To my amazement, he’s still yelling at me to identify myself. I genuinely cannot believe that someone could be so rude. Especially on the job. So… I decided to play a game. Imagining that he probably makes extra money by successfully collecting debts, I decided to waste as much of his time as I possibly could. I put the phone on speaker mode, sat back, and tried to keep him on the phone as long as possible (which was exactly12 minutes and 17 seconds as it turns out). I would say things like, “Well, I don’t know Theresa, but if I meet her, what should I say to her.” And, “Are you sure Theresa is a woman?” And, “Don’t you kinda wonder what Theresa is doing right now, at this very minute?” It was strangely satisfying.
By the way, Theresa, if you’re out there, please call I.C. Systems, Inc at 651-204-1361. Ask for the asshole. Hopefully that will help them direct you to the right guy.




